FAQ
These answers cover common questions about installing, customizing, and using the Fragrance Shop theme. For theme-specific setup, follow the related Fragrance Shop guide. For Shopify admin features such as menus, filters, markets, languages, products, inventory, and publishing, use the linked Shopify reference articles for more details.
Getting Started
Fragrance Shop is built for beauty, skincare, perfume, fragrance, and luxury ecommerce stores. It is designed for brands that rely on strong product visuals, clean storytelling, and a polished shopping experience across desktop and mobile.
The theme includes flexible sections for banners, product highlights, customer reviews, product benefits, image galleries, blog content, and product discovery. It works best when the store uses high-quality product photography and clear collection structure.
Fragrance Shop guide: Welcome & Theme Introduction
Shopify reference: Shopify themes overview
You can install Fragrance Shop from the Shopify Theme Store or upload the theme manually using a ZIP file. After adding the theme, Shopify adds it to your theme library, usually as a draft theme.
Before publishing, preview the theme, customize your global settings, check the home page, product page, collection page, cart, search, header, footer, and mobile layout.
Fragrance Shop guide: Theme Installation
Shopify reference: Adding, previewing, and buying themes
Installing from the Shopify Theme Store is the standard method when the theme is available in Shopify’s marketplace. This method lets merchants try, preview, customize, purchase, and publish the theme through Shopify.
Uploading a ZIP file is used when you already have the theme package and want to add it manually. A ZIP upload is useful for testing a theme package, reviewing a development build, or installing a theme received from the theme provider.
Fragrance Shop guide: Install from Shopify Theme Store · Install from ZIP File
Shopify reference: Adding, previewing, and buying themes
After customizing the theme, go to your theme library and publish the draft theme when it is ready. Only one theme can be live on your store at a time.
Before publishing, review your logo, navigation, announcement bar, footer, home page, product page, collection page, cart page, search page, and mobile layout. This helps avoid publishing a theme with incomplete content or broken navigation.
Fragrance Shop guide: Theme Installation
Shopify reference: Publishing themes
Theme Settings
Open the Shopify theme editor and go to Theme Settings. These settings control global areas such as logo, favicon, colors, typography, buttons, product cards, search, cart, social media, customer accounts, and layout style.
Changes in Theme Settings can affect multiple storefront pages. After changing global settings, review desktop and mobile views before publishing.
Fragrance Shop guide: Theme Settings
Shopify reference: Theme editor overview
Theme Settings are global controls that affect the overall storefront style and behavior. For example, logo, typography, colors, buttons, product cards, and cart settings are managed globally.
Theme Sections are individual content blocks that you can add, remove, reorder, and customize on pages. For example, Hero Slideshow, Image Gallery, Featured Collection, Testimonials, and Product Benefits are sections.
Fragrance Shop guide: Theme Settings · Theme Sections
Go to Theme settings → Brand identity. Upload your main logo for the storefront header and add a favicon for browser tabs, bookmarks, and shortcuts.
Use a clean SVG or transparent PNG logo for the best result. Keep the logo readable on both desktop and mobile, and use a simple favicon that still looks clear at a small size.
Fragrance Shop guide: Brand identity
Shopify reference: Theme editor overview
Go to Theme settings → Colors and schemes. Use these settings to manage backgrounds, text colors, buttons, links, forms, and product option styles.
After changing colors, check that text, links, buttons, icons, and product options are still easy to read. Good contrast is important for usability and accessibility.
Fragrance Shop guide: Colors and schemes
Shopify reference: Theme editor overview
Go to Theme settings → Typography. Use these settings to adjust headings, body text, page titles, and other text styles across the storefront.
Choose font sizes that feel premium but remain easy to read. Large headings can look strong on desktop but may wrap too much on mobile, so always check smaller screens.
Fragrance Shop guide: Typography
Shopify reference: Theme editor overview
Border Radius defines shared corner-radius presets such as Small, Medium, Large, and Extra Large. Sections and settings that use a radius preset will follow the matching global value.
This helps images, cards, media blocks, and selected sections stay visually consistent. It does not automatically control every button, form field, or card unless that setting is connected to a radius preset.
Fragrance Shop guide: Border radius
Go to Theme settings → Buttons. Use these settings to manage button colors, borders, hover states, sizing, and style presets.
Buttons should be easy to see and should clearly show customers where to click next. After changing button styles, check product pages, collection pages, cart, and banner sections.
Fragrance Shop guide: Buttons
Shopify reference: Theme editor overview
Home Page Sections
Open the theme editor, select Home Page, and click Add section. You can add sections such as Hero Slideshow, Image Gallery, Featured Collection, Testimonials, Product Benefits, and Blog Posts.
You can also reorder, hide, duplicate, or remove sections from the editor. Build the page in a clear order so customers understand the brand, browse products, and move toward shopping actions.
Fragrance Shop guide: Home Page · Theme Sections
Open the Hero Slideshow section in the theme editor. You can manage slide content, tagline, heading, description, button, images, background style, autoplay, arrows, dots, and spacing.
Use clear text and strong imagery so the section is easy to understand quickly. Each slide should focus on one campaign, product story, or collection.
Fragrance Shop guide: Hero slideshow
Shopify reference: Customizing sections in the theme editor
Use a small number of strong slides. One to three clear slides usually work better than many slides because customers may not view every slide.
Each slide should have one message, one strong image, and one clear action. Keep slide text short so it remains readable on mobile.
Fragrance Shop guide: Hero slideshow
Image Gallery displays multiple images in a polished visual layout. Use it for product mood boards, lifestyle photography, fragrance stories, collection highlights, or campaign visuals.
Keep images visually consistent so the section feels intentional. Use similar lighting, color tone, or product category across the gallery.
Fragrance Shop guide: Image gallery
Shopify reference: Customizing sections in the theme editor
Use the Featured Collection section and select the collection you want to display. You can control product count, layout, desktop columns, tablet columns, mobile columns, slideshow behavior, and spacing.
This is useful for best sellers, new arrivals, gift edits, seasonal collections, or fragrance families. Make sure the selected collection has active products.
Fragrance Shop guide: Featured products
Shopify reference: Collections
Use the Testimonials section to show customer feedback in a trust-building layout. You can add customer images, star ratings, review text, author names, and customer details.
Keep review text short so customers can scan it quickly. If you use real customer reviews, make sure you have permission to display the content.
Fragrance Shop guide: Customer reviews slider
Use Product Benefits or Benefits Bar sections to highlight selling points such as long-lasting fragrance, clean ingredients, gift-ready packaging, fast shipping, secure checkout, or customer support.
Keep each benefit short and specific. Benefit sections work best when they answer common customer concerns before purchase.
Fragrance Shop guide: Product benefits
Shopify reference: Customizing sections in the theme editor
Product Page
Open the Product Page template in the theme editor. You can manage product media, title, vendor, price, SKU, barcode, variants, quantity selector, buy buttons, inventory, description, pickup availability, product videos, and recommendations.
Review the product page on mobile before publishing. Product pages are one of the most important parts of the store because customers make purchase decisions there.
Fragrance Shop guide: Product Page
Shopify reference: Templates
Swatches depend on product option setup and the theme’s swatch settings. Make sure your products use a color-style option and that Shopify product data or category metafields are configured correctly.
If swatches are enabled but do not show, review product option names, option values, and category metafield setup. The theme can only show swatches when the needed product data exists.
Fragrance Shop guide: Product Page · Product cards
Shopify reference: Adding color swatches using category metafields
Low stock messaging depends on Shopify inventory tracking and the theme’s inventory settings. If inventory is tracked, the theme can show stock-related messages based on the configured threshold.
If inventory is not tracked, stock messaging may not appear. Check product inventory settings in Shopify Admin and make sure the product or variant is tracking quantity.
Fragrance Shop guide: Product Page
Shopify reference: Managing inventory
Collection Page
Open the Collection Page template in the theme editor. You can manage the collection banner, description, breadcrumbs, filters, sorting, product grid, products per page, and responsive columns.
Use filters and sorting to help customers browse larger catalogs. For a fragrance store, filters can help customers narrow products by scent family, price, availability, product type, or other configured attributes.
Fragrance Shop guide: Collection Page
Shopify reference: Templates
Images & Media
Some sections use fixed image ratios such as Square, Portrait, Landscape, Hero, or Cinematic. Fixed ratios may crop images to keep the layout consistent.
Use Auto if you want the full image to show, or upload an image that matches the selected ratio. For banners and galleries, test the section on both desktop and mobile.
Fragrance Shop guide: Image gallery · Product cards
Shopify reference: Theme editor overview
Blurry images usually happen when the uploaded file is too small, too compressed, or not suited for the layout size. Use high-quality images and follow the recommended image size shown in the theme editor.
For important banners, use larger images that stay sharp on retina screens. Avoid uploading screenshots or heavily compressed images as product or banner visuals.
Fragrance Shop guide: Hero slideshow · Image gallery
Shopify reference: Theme editor overview
Troubleshooting
First, make sure you clicked Save in the theme editor. If you are editing a draft theme, changes only appear in the draft preview until that theme is published.
Also confirm that you are editing the correct theme and the correct page template. Many stores have multiple draft themes, so it is easy to update one theme while another theme is live.
Fragrance Shop guide: Theme Installation
Shopify reference: Adding, previewing, and buying themes
Country and language selectors depend on your Shopify Markets and language setup. Enabling the selector in the theme is only one part of the setup.
Make sure the store has the required markets, currencies, and languages configured in Shopify Admin. If no additional market or language is available, the selector might not appear to customers.
Fragrance Shop guide: Announcement bar · Footer
Shopify reference: Localization and translation
Filters must be enabled in the Collection Page Product Grid, and the store must have valid filter data. If the current collection has no matching values, filters may not appear.
Configure filters using Shopify’s Search & Discovery setup. Filters can include availability, price, product type, variant options, metafields, or other supported filter data depending on your store setup.
Fragrance Shop guide: Collection Page
Shopify reference: Adding filters with Shopify Search & Discovery
Swatches depend on product option setup, product category data, and theme settings. Check that your product uses color-style options and that the option values are set correctly.
If your store uses Shopify category metafields for swatches, confirm those values are added in Shopify Admin. Swatches usually do not appear unless the needed product data is available.
Fragrance Shop guide: Product Page · Product cards
Shopify reference: Adding color swatches using category metafields
Dynamic or accelerated checkout buttons depend on payment setup, product availability, cart context, and customer context. Make sure the dynamic checkout option is enabled in the product buy button settings and that the product can be purchased.
Some accelerated checkout buttons only appear when the customer, browser, device, and payment method are eligible. Test the button using Shopify’s recommended testing flow if needed.
Fragrance Shop guide: Product Page
Shopify reference: Accelerated checkout buttons
Apps & Custom Code
Yes, but use custom code carefully. The Custom Liquid section is useful for small snippets of custom content.
For larger changes, work with a developer because custom code can affect performance, accessibility, layout, and future theme updates. Avoid using custom code for changes that are already available in the theme editor.
Fragrance Shop guide: Custom Liquid · Custom CSS
Shopify reference: Edit theme code
Yes. Use App Sections or app blocks where supported. Some apps add their own scripts, styles, or storefront widgets, so test the page after installing or updating an app.
If an app changes the layout or creates a visual issue, contact the app developer first unless the issue is clearly caused by the theme. Keep apps limited to what the store actually needs because too many apps can affect performance.
Fragrance Shop guide: App Section
Shopify reference: Shopify App Store
Support
Use the Contact Support form and include your store URL, theme name, theme version, a clear description, and screenshots if the issue is visual.
This helps support understand the issue faster. Standard theme support should focus on theme setup questions, theme bugs, and theme-related issues. Custom design changes, custom coding, and app integrations may be handled separately if offered.
Fragrance Shop guide: Contact Support · Support Policy
Shopify reference: Theme Store listing: Contact and documentation